Nearly all call centers nowadays provide in giving Toll free numbers and directory assistance services. This growth of aid in toll free number services emerged in the early 1960s in the United States where the idea came upon the usage of free phone services in postal service stations across the US. This freephone service is an alternative to collect call service for telephone contact usage and to reduce the aid of telephone operators as what phone systems were like back then.

The modern toll free system was invented by Roy P. Weber. A native of Bridgewater, New Jersey, Mr. Weber is the inventor of the modernized second generation toll free number system. This invention was named as the Data Base Communication Call Processing Method.

toll free numbers, phone systems, ring central

Phone systems since then had become very important for business men. As a business tool, the growth of the aid for these numbers arose when in the 1980s a popular telephone company had the absolute monopoly on assigning the 800 number to their subscribing customers. During that period, the form of billing was based on the average hours of usage per line every month. That kind of billing required the users to adjust their active lines on actual peak hours.

By mid 1980s until the early 1990s customers availing of the services of toll free numbers were locked into the kind of system where the system is wed into an exclusive telephone carrier. By then, the use of the freephone call became a viable business tool that generated the use of Vanity Numbers. With the change that came, rates fell and majority of the frequent users are now buying toll free services. Small businesses began to use more than 1000 toll free minutes every month.

A toll free number or a custom free number is telephone number which is easy to remember. A study showed that dialing a vanity phone number is easier to remember than a numeric phone number. Examples of these numbers are those offered at Ring Central such as 1-800-COFFEE. Businesses came to realize that it is much easier to make use of vanity phone numbers to contact their branches or locations. They also use vanity numbers as a form of branding or advertisement for the service they provide or the product they make.

In North America, freecall numbers are more popularly called as 1-800 numbers. These days, the United States and Canada areas not only use the 800 number. They now also make use of the numbers 888, 877 and 866. In Ring Central, they give such selections to business owners advising them to select one which fits their business well. Ring Central is a known establishment when it comes to providing phone networking connections for businesses to be reached easily by their clients.

In the aid of calling toll free numbers, remember that toll number is a non- geographic number. Unlike the regular phone where it is considered as a geographical number, when calling a toll free number a telephone operator will help you in accessing your call. The operator then determines the actual physical destination of your call. This is achieved with the aid of intelligent networking. Truly, the emergence of toll free services is a product of the advancement of technology.  At present phone systems have widened the scope of such numbers plus made it possible to have phone-operator free and direct phone calls.